How long is the loan application process?
  • The loan application process includes answering a brief application and uploading valid identification – this should take anywhere from 5-10 minutes.
  • The loan approval process can be completed within the same day or more depending on the completeness and accuracy of the information you provided.

What is eShopaLoan?

    • eShopaLoan is pera247’s online sales finance offer with lower interest rate and longer loan term. With eShopaLoan, you can buy an item from Lazada ranging from ₱5,000 to ₱50,000 by paying at least 20% of the total price, and the remaining amount will be funded in your Lazada Wallet. The loan amount to be paid in 6 monthly installments.

    *Rates are market competitive. Please download the App to check your Rate eligibility.

    This loan is only available for Lazada?

    Yes. eShopaLoan is available for 300M+ products found in Lazada website/app.

    Can I order more than 1 item with one loan application?

    Yes, you can purchase up to 3 items per transaction.


What is ShopaLoan?

    • ShopaLoan is pera247’s sales finance offer with lower interest rate and longer loan term. With ShopaLoan, you can buy item/s from our available Merchants/Stores amounting from ₱5,000 to ₱50,000 range, by making down-payment and the remaining balance to be paid in 6 monthly installments.

    *Rates are market competitive. Please download the App to check your Rate eligibility.

Which are the available Stores/Merchants?

Below are our LIVE partner Store/Merchant names:

      • Remal Sales
      • FIDELITECH Computer Trading
      • GRPC ACCESS COMPUTER TRADING
      • Nemie Furniture Trading – Aurora
      • EDSA Furniture and Appliances
      • MDJL Furniture
      • Cabel Fine Furniture
      • Fair N Square Emporium Inc. – Binondo
      • Greatworld Appliances Center Inc.
      • NBC GENERAL MERCHANDISE
      • J&R Appliances
      • K2 SON Cellphone Accessories and Services Harrison Plaza #1
      • K2 SON Cellphone Accessories and Services Harrison Plaza #2
      • K2 SON Cellphone Accessories and Services Isetann
      • Anisah Electronics Gadgets & Accessories
      • EDM Home Furnishing
      • Big Ben’s Wood & Iron Furniture Shop – Antipolo
      • Home Room Furniture Depot
      • Kedem Computers Trading
      • CELLAWAY
      • Nemie Furniture Trading – Marikina
      • Crystal Lamps & Furniture Trading Center
      • DIG-COM
      • Apex Digital
      • Big Ben’s Wood & Iron Furniture Shop – San Juan
      • Harmony Furniture

Can I order more than 1 appliance or gadget with one loan application?

Yes, you can purchase up to 3 items per transaction.


What is AffordaLoan?

    • AffordaLoan is pera247’s installment loan offer with a lower interest rate and longer loan term. Repeat borrowers with good credit record can apply for AffordaLoan between ₱10,000 to ₱30,000, payable in 6 payments within 6 months.

    *Rates are market competitive. Please download the App to check your Rate eligibility.


What is InstaLoan?

    • InstaLoan is pera247’s short-term loan offer. First-time borrowers who are in need of fast and instant loan can apply for InstaLoan between ₱2,500 to ₱15,000, payable within 30 days.

    *Rates are market competitive. Please download the App to check your Rate eligibility.


How do I apply?

How do I apply for eShopaLoan?

  • Visit the LAZADA website/app, choose the item you want to buy and get its total price (item price + shipping cost).
  • Download the pera247 app from Google Playstore and apply for eShopaLoan.
  • Fill out the loan terms which will include the correct total price and your minimum down-payment (at least 20% of the total price) and answer a few questions.
  • Once your application is approved, you must upload 1) screenshot of your Lazada Wallet with the credits required for your minimum down-payment, 2) screenshot of your Lazada Cart with the approved eShopaLoan product.
  • After you’ve successfully submitted the requirements, your Lazada Wallet will be funded and you may order your eShopaLoan item.
  • Your newly purchased item will be delivered at your doorstep and you may enjoy it while paying your eShopaLoan in 6 monthly installments.

Note: Make sure to upload correct screenshots with the correct amount.

How do I apply for ShopaLoan?

  • Download the pera247 app from Google Play store and look for the list of our available Merchant Partner stores.
  • Visit the Merchant Partner store and choose the item you need and get its exact price.
  • Apply for ShopaLoan from our pera247 app, answer few questions and upload 1 valid ID & a selfie.
  • Once application is approved, go to the Merchant Partner store to provide your mobile number and present the same valid ID used in your application.
  • Pay the exact down payment indicated in your approved app and sign your loan agreement.
  • Once your loan status is Active Loan, you may claim the newly purchased item from the merchant store and enjoy it while paying in installments.

Note: After the ShopaLoan is approved, please claim your item within 72 hours to avoid possible cancellation. We highly recommend you to check your application and visit Merchant Store as soon as your loan application is approved.

How do I apply for AffordaLoan?

  • Download the pera247 app from Google Play store.
  • Apply for AffordaLoan from our pera247 app, choose your loan amount, and answer few questions.
  • Once application is approved, you may claim the cash from your selected disbursement channel and enjoy it while paying in installments.

Note: After the AffordaLoan is approved, please sign your loan agreement as soon as possible to avoid possible approval expiration.

How do I apply for InstaLoan?

  • Download the pera247 app from Google Play Store and apply for InstaLoan.
  • Answer few questions, choose your loan amount and payment terms and upload 1 valid ID & a selfie.
  • Once application is approved, you may claim the cash from your selected disbursement channel.

Note: After the InstaLoan is approved, please sign your loan agreement as soon as possible to avoid possible approval expiration.


Can I apply?

You may apply if you meet the following conditions:

  • Currently employed and/or have a stable source of income from your own business
  • Own an Android smartphone with version 4.4 or higher
  • Filipino citizen and currently residing in the Philippines
  • Contactable and will respond to us through your mobile, landline or email address
  • Have 1 of the following valid government IDs:
    • Philippines Passport
    • Philippines Driving License
    • Tax Identification ID
    • Seaman’s Book
    • NBI Clearance (Not expired)
    • Digitized Postal ID
    • Police Clearance (Not more than 1-month-old)
    • Senior Citizen ID
    • Voter’s ID
    • Unified Multi-Purpose ID (UMID)

*Though it’s not required, uploading the recent Utility Bill (Electricity, Water, Phone line, Internet connection or Cable bill) that is not older than one month, showing your complete name and current billing address, may increase your chances of getting the loan approved.

*For employed applicants, it is not required but we recommend to upload your Certificate of Employment or latest Payslip, which may increase your chances of getting the loan approved.


Can I apply for all loan products – InstaLoan, AffordaLoan, ShopaLoan and eShopaLoan?
    No. You can only apply and get approved for 1 loan at any given time. AffordaLoan is only available for our repeat borrowers who have established good credit record with pera247.


What is the best loan for me?
    If you need cash loan, you may apply for InstaLoan or AffordaLoan. InstaLoan is available for both first time and repeat borrowers. AffordaLoan is only available for some of our repeat borrowers with good credit record.
    Note: With AffordaLoan, you can enjoy lower interest rate with higher loan amount, payable in 6 monthly installments.
    If you are planning to purchase an item/product from our listed merchants, you may apply for ShopaLoan.
    If you are planning to purchase an item/product from Lazada, you may apply for eShopaLoan and shop in Lazada website or app.

What are the application requirements?
    To apply for any type of loan, you have to fill out our basic questionnaire and submit picture of your valid ID and one selfie.

How do you handle my personal information?

Safeguarding personal data is of the utmost importance to us and there are several ways how pera247 ensures data privacy and security. Following are our security measures in place:

  • pera247 uses a secure connection (https) as default, which means, when you send us data and documents through the pera247 app and/or email, the information received by us always comes in the encrypted format
  • We strictly comply and adhere to Data Privacy standards, whenever processing your personal information
  • Only authorized pera247 staff can access, read and process customer information with the purpose of processing and verifying loan application details
  • pera247 ensures and strictly complies with Philippines’ Data Privacy Act (RA 10173)
  • pera247 ensures and strictly complies with Google Privacy Policy
  • pera247 is registered with the National Privacy Commission.

What happens after I apply?

Your application will be reviewed and if needed, you will be contacted through your mobile number and/or following channels:

  • SMS
  • Phone Call
  • E-mail
  • App notification

You will then be advised on the result of your loan application (approved, not approved, or request for additional information).

We recommend you to check your pera247 app regularly for any updates/notifications coming from our end, as this is important to avoid delays in processing your loan application. We highly recommend you to keep your phone lines open to receive call from us for any validation purpose.

 


How do I know my AffordaLoan, ShopaLoan or eShopaLoan installment schedule?

All payment schedules are available on the main page of your pera247 app, as soon as your loan application turns into Active Loan.

For InstaLoan, your due date and the amount to pay are reflected in the main page of your pera247 app.

For AffordaLoan, ShopaLoan, and eShopaLoan, your monthly installment schedule and amount to pay are reflected in the main page of your pera247 app.


What happens after I am approved for an InstaLoan or AffordaLoan?

Once you are approved, you will:

  • receive push notification in your mobile phone with the approval status of your loan application.
  • be able to select your preferred disbursement channel or method to receive your approved loan amount.

The following channels are available for funds withdrawal:

  1. MLhuillier Branches via PayExpress
  2. BDO Branches via PayExpress
  3. Transfer to your Bank Account
Withdrawal Option #1: MLhuillier Branches via PayExpress

To claim your funds at your chosen MLhuillier Branch, follow the steps below:

  1. On pera247 app screen, select “Cash pick-up partners”.
  2. Choose MLhuillier Branches from the list of available channels.
  3. Take note of your reference code and the exact amount to receive.
  4. Go to the nearest MLhuillier Branch.
  5. Ask the teller for the claim form and fill up the following:
    • Tracking Number or Control Number:
    • Name of Sender: pera247
    • Name of Receiver:
    • Exact Amount to Receive:
  6. Present your 2 valid IDs and receive your cash.
    • Valid IDs: GSIS, SSS, UMID, Passport, Driver’s Licence, Voter’s ID, PRC
  7. Secure your official receipt.

Note: There is a Php165 Transaction Fee for every disbursement made using this method. Your loan will automatically update into an Active Loan status.

Withdrawal Option #2: BDO Branches via PayExpress

To claim your funds at your chosen BDO Branch, follow the steps below:

  1. On pera247 app screen, select “Cash pick-up partners”.
  2. Choose BDO Branches from the list of available channels.
  3. Take note of your reference code and the exact amount to receive.
  4. Go to the nearest BDO Branch.
  5. Ask the teller for the claim form and fill up the following:

     

    • Tracking Number or Control Number:
    • Name of Sender: pera247
    • Name of Receiver:
    • Exact Amount to Receive:
  6. Present your 2 valid IDs and receive your cash.
    • Valid IDs: TIN, GSIS, SSS, UMID, Passport, Driver’s Licence, Voter’s ID, PRC
  7. Secure your official receipt.

Note: There is a Php165 Transaction Fee for every disbursement made using this method. Your loan will automatically update into an Active Loan status.

Withdrawal Option #3: Transfer to your Bank Account

To have loan funds disbursed into your preferred bank account, follow the steps below:

  1. Select “To Your Bank Account” from the disbursement methods available. (List of Banks)
  2. Select the preferred bank from the list of banks available
  3. Put in the bank account number and then click on “Add New Account”
  4. Select the bank account created and click on “Transfer Money”
  5. You will see an “Approved Status” on your app
  6. Read the Consumer Loan Agreement form and click on “Sign Agreement”
  7. You will be advised that it might take up to 1 day for the funds to be available in your account
  8. You may check your account online or via ATM regularly to see if the funds are already available for withdrawal

Note: There is a Php75 Transaction Fee for every withdrawal made using this method

 

  • be asked to read and sign the Consumer Loan Agreement

What happens after I am approved for ShopaLoan or eShopaLoan?

Is there expiration in availing my ShopaLoan/eShopaLoan?

Approved ShopaLoan/eShopaLoan is valid for only 72 hours. After which, your loan will be automatically canceled and you will need to apply once again.

Can the item be delivered?

You must complete the ShopaLoan transaction by personally going to Merchant/Retailer store and then opt to get your item delivered afterward.The availability of the delivery service is completely dependent on Merchant/Retailer. If the delivery service is available, you must coordinate with the Merchant/Retailer only.

For eShopaLoan, the item will be delivered by your chosen Lazada delivery partner. The delivery fee is included in the total loan price.

I’m approved for a ShopaLoan. When can I get my item?

  • You must go to the Merchant/Retailer store that you have selected in your loan application.
  • Present your mobile number and the same valid ID you have used in your loan application.
  • Once the Merchant/Retailer confirms your ShopaLoan application, you must pay the down payment and wait for the loan status to change from Loan Approved for Financing to Active Loan in your mobile app.
  • Once the App status is changed to Active Loan, you may claim your item.

I entered the wrong down payment amount. What should I do?

You will have to cancel your ShopaLoan application and apply again with the correct down payment amount. Please note that higher down payment gives you more chances of getting your ShopaLoan approved.

Can I still cancel my ShopaLoan?

If your ShopaLoan is approved and you have not yet signed your Loan Agreement, you may still cancel your loan by clicking on Cancel My Application option in your pera247 app. Once you have signed your Loan Agreement and have purchased your item, you will not be able to cancel your loan application and must pay your dues to be able to close the loan.


How do I repay?
  • Repayment is as simple as typical bill payment and can be completed through the following countrywide methods/establishments:

Payment reference codes can only be generated from 12:01AM to 10:59PM in the pera247 app. If you are planning to pay between 11pm to 12 midnight, we highly recommend that you generate the code at an earlier time.

Over-the-counter

Repayment Option #1: PayExpress via SM Bills Outlet, True Money and other Partner Channels (Payment Posting: Immediate)
  • On your pera247 app, select “Payments” from the main menu of your application screen or tap “Pay My Loan” on Application status screen.
  • Click “Create Payment” and choose your preferred repayment channel.
  • Total to repay amount as of today is automatically reflected. To change payment amount, click on the box and enter your preferred payment amount. Click “Get Reference Code” to proceed. Note: A transaction fee will be added on your total amount to be paid depending on your chosen repayment channel.
  • Reference Code will be generated. Take note of your total amount to be paid and the reference code or you can view any time in the pera247 app > Payments > My Payment List.
  • Go to your nearest chosen repayment channel branch:
    • SM Bills outlets: The SM Store, SM Business Service Center, Global Pinoy Center
    • Cebuana Lhuillier
    • MLhuillier
    • TrueMoney
    • RD Pawnshop
    • JAT
    • HLhuillier
  • Present to the cashier / teller the following:
    • Biller Name: PayExpress / Paynamics
    • Reference Code
    • Total Amount to be paid
  • Reference code is only valid until 11:59pm of the date of creation.
  • Your payment will be automatically updated in your pera247 app. If you made a full payment, your loan status will change to Loan Closed. If you made a partial payment, you will see your updated loan details in your app.

Note: Payment reference codes can only be generated from 12:01AM to 10:59PM in the pera247 app. If you are planning to pay between 11pm to 12 midnight, we highly recommend that you generate the code at an earlier time.

We advise that you keep a copy of your payment receipt/s until your loan has successfully closed.

Repayment Option #2: Bayad Center Branches (Payment Posting: Immediate)
  • Go to any participating Bayad Center Branch. (List of Branches)
  • Fill out the transaction form slip indicating the following:

     

    • Biller: PERA247
    • Amount Due: Amount to be paid + Php 15 Transaction Fee
    • Account Number: Your Mobile Number (format: 639171234567)
  • Hand over your slip and cash to the cashier.

Note: Your payment will be automatically updated in your pera247 app. If you made a full payment, your loan status will change to Loan Closed. If you made a partial payment, you will see your updated loan details in your app.

We advise that you keep a copy of your payment receipt/s until your loan has successfully closed.

Repayment Option #3: 7-Eleven Cliqq Kiosk (Payment Posting: Immediate)
  • On your pera247 app, select “Payments” from the main menu of your application screen or tap “Pay My Loan” on Application status screen.
  • Click “Create Payment” and choose 7-Eleven (Cliqq kiosk) channel.
  • Total to repay amount as of today is automatically reflected. To change payment amount, click on the box and enter your preferred payment amount. Click “Get Reference Code” to proceed. Note: A transaction fee will be added on your total amount to be paid.
  • Reference Code will be generated. Take note of your total amount to be paid and the reference code or you can view any time in the pera247 app > Payments > My Payment List.
  • Go to your nearest 7-Eleven branch and look for Cliqq touch screen payment kiosk.

Note: If the Cliqq kiosk touch screen payment is offline, you can still pay using Cliqq app that you can download on Playstore and Google Play.

  • Select “Bills Payment” and then tap “More Billers” to proceed.
  • Click “Loans” and then select Biller ID: Payexpress Loans.
  • Enter the following personal details:
    • Reference number
    • Your mobile number
    • Total amount to be paid
  • Verify the details and tap “Next” to print for the payment slip.
  • Hand over your payment slip and cash to the cashier.
  • Your payment will be automatically updated in your pera247 app. If you made a full payment, your loan status will change to Loan Closed. If you made a partial payment, you will see an updated loan details in your app.

We advise that you keep a copy of your payment receipt/s until your loan has successfully closed.

Repayment Option #4: Cebuana Lhuillier Branches (Payment Posting: Immediate)
  • Go to any participating Cebuana Lhuillier Branch.
  • Fill out the payment form indicating the following:
    • Biller: PERA247
    • Amount Due: Amount to be paid + Php 25 Convenience Fee
    • Account Number: Your Mobile Number (format: 639171234567)
  • Hand over your form and cash to the teller.

Note: Your payment will be automatically updated in your pera247 app. If you made a full payment, your loan status will change to Loan Closed. If you made a partial payment, you will see your updated loan details in your app.

We advise that you keep a copy of your payment receipt/s until your loan has successfully closed.

 


Where do I send my payment receipt?

In order for us to confirm your payment, you need to upload a photo or scanned copy of your proof of payment/receipt using your pera247 app:

  • Go to your pera247 app.
  • Click “Send My Proof of Payment” button and upload your proof of payment/receipt.
  • Our system will update your Loan Status once it has successfully processed your payment which might take up to 1 business day depending on your payment channel.

Why should I pay on time?

Paying your loan on time or before the due date will make you a responsible borrower. In addition, you will benefit as below:

  • You will develop a good credit history, which enables you to borrow again (even from other financial institutions like banks) and at lower costs
  • You can be granted a higher loan amount the next time you re-apply for a loan
  • No additional fees or interest
  • No collection reminders or SMS notifications about the due payment
  • Avoid calls and notices from third-party collection agency
  • Avoid getting blacklisted by credit bureaus or other databases used by employers in background checks or by bank and other financial services firms in review of other financial product applications you may have applied
  • Avoid possible legal actions

What if I missed a payment?

If payment has not been made by the due date, this can result in:

  • Late fees and additional charges being assessed and applied
  • Calls and notice reminders from third-party collection agencies
  • Several missed payments could result in loan default status and could lead to blacklisting you with credit bureaus and databases used by employers and creditors for background checks

Please refer to the payment posting timelines to avoid late payments:

  • PayExpress via Cebuana Lhuillier, SM Bills Outlet, True Money, and other Partner Channels (Payment Posting: Immediate)
  • Bayad Center Branches (Payment Posting: Immediate)
  • 7-Eleven Cliqq Kiosk (Payment Posting: Immediate)

Can I pay early or make partial payments for my InstaLoan?

You can without the penalty. You will only be charged interest for the period you kept the loan.


Can I pay early or make partial payments for my AffordaLoan, ShopaLoan, or eShopaLoan?

Yes. You can make a full prepayment or partial repayment, any time during your loan term without any penalties.

Any prepayment you make will be deducted from your current payment schedule and excess payment will be applied to your last payment installments. The amount of your monthly installment will remain unchanged and the term of the loan may decrease depending on the overpayment amount.


Can I request a different payment schedule and terms?

No, you cannot request for different payment schedule and term. You have to follow your payment schedule term and pay the necessary due amount.


Can I reloan?

Provided you pay on your due date, you will be qualified to re-loan with a simpler and quicker process.

You must not have any overdue or active loan with pera247 to qualify for the new loan.


What is the Loan Term Extension?

Loan Term Extension is a program offered by pera247 to its clients who cannot pay their loan in full and on time. Through the Loan Term Extension, clients can pay a minimal extension amount displayed on your pera247 app to extend their loan term. This will help clients to avoid having negative credit history and paying additional penalties and fees. Just click on the Extend my Loan Term button when the offer pops up in your application. After availing, please pay the minimum extension amount displayed and wait for your payment to be posted. After you have extended your loan term, your loan status will become Active Loan for 15 days and your next payment details will be reflected in the app.

For 15 days, collection activities will stop and normal interest rate will incur. Collection and reminder activities will resume 5 days prior to your new due date (based on the extended loan term).


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